DM Engine (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using DM Engine, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Data

We collect personal data that you provide directly to us, including:

User Authentication Data: Information required to create and manage your account.

License & Subscription Data: Details related to your subscription and license for our services.

1.2 DM Analytics Data

We collect and analyze data related to your outreach activities, including metrics and performance data shown on the Performance Analytics Dashboard.

1.3 Usage Data

We may collect information about how you interact with our service, including IP addresses, browser types, and usage patterns.

2. How We Use Your Information

We use the collected data for the following purposes:

To Provide and Improve Our Services: We use your data to deliver our services, improve functionality, and enhance user experience.

To Communicate with You: We may send you updates, notifications, and promotional materials related to DM Engine. You can opt out of receiving these communications at any time.

To Analyze and Optimize: We analyze usage data and DM analytics to understand how our services are used and to improve their performance.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your data with third-party service providers who assist us in operating our services, such as payment processors and data storage providers. These third parties are obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or to respond to legal requests or obligations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Data may be retained longer if required for legal or regulatory reasons.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal data. You can request to view or correct your information by contacting us.

6.2 Data Deletion

You may request the deletion of your data, subject to legal and contractual obligations. Please contact us if you wish to exercise this right.

6.3 Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@dmengine.com